Purchasing and Payment

Purchasing Policy

Our Products and Services

beyondRx.ca is owned and operated by 99 Pharmacy and serves as a platform for consumers living in Canada to purchase over-the-counter medicines and health and wellness products. Pharmacist consultation service is available in-person or by phone.

Over-the-counter medicines that have been classified as Schedule II, as per the National Association of Pharmacy Regulatory Authorities, will not be available for immediate purchase. Please visit us in-person or contact us by phone for pharmacist consultation (if required) and for us to add the product to your cart.

beyondRx.ca does not fill prescription medicines online.

Product Availability

Products are only available for sale in Canada and only shipped to Canadian mailing addresses.

We do not guarantee the absolute availability of any items listed on beyondRx.ca, and reserve the right to not deliver in the event of an incorrect stock level at the time of receiving the order. Should we be unable to deliver ordered items, we will contact customers at the email or phone number provided at checkout and give you the opportunity to cancel the order. 

Pricing

All prices are listed in Canadian Dollars (CAD), and are subject to the applicable taxes (GST, HST, PST) in your province of residence.

All prices listed are accurate to the best of our ability. In the rare case that an item is incorrectly listed, beyondRx.ca reserves the right adjust the incorrect price and offer the item again at the correct price. Should this be the case, we will contact customers at the email or phone number provided at checkout.

Payment Methods

beyondRx.ca accepts payments through Shopify Payments. Accepted payments include: Visa, Mastercard, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Interac.

Refunds and cancellations will be credited to the original method of payment. For details on Returns and Refunds, please see our Returns and Refund Policy here.

Please note that upon placing an order, an order confirmation is automatically mailed confirming the purchase intent. Orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. beyondRx.ca will have the right to refuse or cancel any such order and credit the transaction to your original method of payment, if you have already been charged.